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FAQ PDF Print E-mail

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  • Who can be a leased line member?

Tenants and also outside company can subscribe a leased line connection from TPMNet.

  • Who can host the server in the Data Center?

Any organization outside the campus area can host their server in the TPMNet Data Center.

  • What is the range of speed or bandwidth offered for Leased Line services?

The standard ranges of bandwidth currently being offered are:

1Mbps and above

  • What are Leased Line services?

Leased Line is highly reliable point-to-point communication that offers high-speed transmission.

  • How to subscribe to the internet access and server hosting?

Subscription can be made via online (form can be downloaded from TPM Website). The form must be completely filled and to be returned to the 
stated address.

For more information about TPMNet Internet Access and Data Center services, please contact Customer Services for assistance in completing
the form or for additional information.

TPM-IT Sdn Bhd
Level 5, Enterprise 4,
TPM, Lebuhraya Puchong-Sg Besi,
Bukit Jalil 57000 Kuala Lumpur.

Tel :  603-89981968 / 1970
Fax : 603-89981967 / 1964
Email : This e-mail address is being protected from spambots. You need JavaScript enabled to view it

  • What are the charges?

Pricing for dedicated access and data center rack varies by types and    depend on the speed of bandwidth selected.

Please contact our Helpdesk Center ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) for more information on current pricing.

  • Who do I call if I need to report a fault?

Please call our 24hr Helpdesk Centre at 603-8998 1968 / 603-8998 1970.

What payment options are available to customers?

Standard payment method of Leased Line and Server rental services are on monthly, quarterly and yearly payment basis.

 
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Highlight

Metro E - TPM is upgrading its TPMNet campus network to the Next Generation Network (NGN). It will be running Metro Ethernet (Metro-e) on a dual ring fiber backbone. The objective of this exercise is to establish a higher capacity, high redundancy, and high availability network to all TPM campus buildings.

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